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Nusuk app downloads

12 million+ pilgrims use Nusuk — in 14 languages

Vibrant Society pillar2 sourcesLast verified 2026-05-18

Hero metric

Nusuk app downloads

12M+

2025
baseline · Target

12 million+ pilgrims use Nusuk — in 14 languages

In progressOfficial2 sources1 official1 news

Publishers include: Ministry of Hajj & Umrah · Argaam

The Story

Before

Hajj and Umrah logistics were paper-and-phone — visa applications, hotel bookings, transport, and movement coordination happened across many disconnected channels.

Initiative

Nusuk consolidated the pilgrim journey into one digital app — visa, itinerary, accommodation, transport, and Holy Mosque entry permits.

Outcome

Nusuk has been downloaded over 12 million times, with content in 14 languages. Tawakkalna provides 1,300+ services across 19 languages for Hajj.

For citizens

Saudis performing Umrah, hosting international visitors, or working in the pilgrim sector all interact with one coordinated digital layer.

Timeline of Milestones

  1. 2022

    Nusuk platform launched

  2. 2025

    12M+ downloads in 14 languages

Evidence library · 2 primary sources

Sorted by tier, newest first

Initiative attribution: Ministry of Hajj & Umrah; Pilgrim Experience Program; Tawakkalna Hajj integration. Citizen benefit category: Service quality.