Citizen-state transactions, digital

قبل

Routine government interactions — registering a vehicle, paying a fine, updating an address — required in-person visits.

المبادرة

DGA mandated digital-first delivery across all citizen-facing services. Backend integration via Yakeen enabled full digital workflows.

النتيجة

99%+ of routine citizen-state transactions are now completed digitally. Physical visits are exceptional, not routine.

للمواطنين

Time saved daily. Transactions completed in minutes rather than half-days. A government that meets citizens where they already are — on their phones.